After-sales Process
After-sales Process
(1)
Provide FULL-THINK sales staff with your purchasing needs.
(2)
Analysis the quality problem by FULL-THINK engineer.
(3)
Inform customers the quality problem and solution.
(4)
Technical support on line and provide the new product for customers’ replacement.
Your Questions. Our Answers
Frequently Asked Questions
You will find answers to all of your most common hardware Services related
questions located here.
Currently, we have 4 major manufacturing bases:
Factory-1: gate/globe/check valves and strainers;
Factory-2: ball valves;
Factory-3: dual plate check valves;
Factory-4: butterfly valves.
1)Sample order: 1-3 days;
2)Small order: 5-10 days;
3)Lot order: 30-60 days;
Anyway, it depends on the order quantity.
We offer spare parts accordingly and English-speaking engineer offer online service. Most of our products can assure you 2 years replacement warranty.
We have the professional sales team and engineer team who can make professional offer quickly with drawings, our services are including pre-sales and after-sales.
Yes, we can supply samples as agreed.
Yes, we have rich experiences in OEM service.
We have ISO9001, PED 2014/68/EU, ISO45001, ISO14001, ISO15848, TA-LUFT, AD2000, API6D, API607, etc.
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